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Knowledge C_THINK1_02 Points, C_THINK1_02 Customized Lab Simulation

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SAP C_THINK1_02 Exam is designed to test the candidate's knowledge and understanding of the principles and practices of Design Thinking. Design Thinking is a human-centered approach to problem-solving that involves empathy, creativity, and iteration. It is a methodology that has gained popularity in recent years as more and more companies are recognizing the importance of putting the customer at the center of their business.

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SAP Certified Associate - Design Thinking Sample Questions (Q25-Q30):

NEW QUESTION # 25
You are in the ideation phase and you want the team to brainstorm ideas for solving the challenge. However, the team is not generating enough ideas. As coach, how do you manage this situation? Note: There are 2 correct answers to this question.

A. Add additional members to the team.
B. Make sure the team creates good brainstorming questions
C. Step in as soon as the team creates "wild ideas" to refocus the team and increase the number of ideas generated.
D. Influence the energy level in the team by pushing them, for example, with questions like "What would superman do?"

Answer: B,D

NEW QUESTION # 26
You are in the synthesis phase and teams should share and synthesize interview results, but some team members are questioning how synthesis exercises are related to the previous exercises. As coach, how do you manage this situation? Note; There is 1 correct answers to this question.

A. Explain that in this case an iteration of the research phase is necessary.
B. Explain that Design Thinking is not an a + b = c approach
C. Try to identify a common thread to explain the connections to all other exercises
D. Adapt the agenda and skip the synthesis exercise

Answer: C

Explanation:
In the synthesis phase, it is common for team members to question how the current exercise relates to previous activities. As a coach, your role is to guide the team and ensure they understand the interconnectedness of the Design Thinking process. Here's why the correct answer is A:
* Try to identify a common thread to explain the connections to all other exercises (A):The synthesis phase builds on insights gathered during earlier phases, such as empathy and research. By identifying a common thread-such as user needs, pain points, or patterns-you can demonstrate how synthesis integrates and refines these insights into actionable opportunities. SAP emphasizes the iterative and holistic nature of Design Thinking, where each phase informs and enhances the next.
Incorrect Options:
* B. Explain that Design Thinking is not an a + b = c approach:While Design Thinking is non-linear, simply stating this does not address the team's concerns about the relevance of synthesis. Providing clarity through a common thread is more effective.
* C. Explain that in this case an iteration of the research phase is necessary:Repeating the research phase is unnecessary if the team has already gathered sufficient data. Synthesis is about making sense of existing information, not restarting the process.
* D. Adapt the agenda and skip the synthesis exercise:Skipping synthesis undermines the Design Thinking process. Synthesis is critical for transforming raw data into meaningful insights and should not be omitted.

NEW QUESTION # 27
What do you define during the scoping phase? Note: There are 3 correct Answers to this question.

A. The project plan
B. User types
C. "How might we" questions for personas
D. The team setup
E. The design challenge

Answer: A,D,E

NEW QUESTION # 28
What are the objectives of the ideation phase? Note: There are 2 correct answers to this question.

A. Validate ideas with users
B. Prioritize ideas
C. Iterate from solution to problem space.
D. Generate as many ideas as possible.

Answer: A,D

NEW QUESTION # 29
What is the aim of a brain dump exercise in the scoping phase? Note: There are 2 correct answers to this question.

A. To identify the main personas in the context of the design challenge
B. To create a common understanding of the challenge.
C. To explore different perspectives in the team
D. To identify and prioritize the best ideas

Answer: B,C

Explanation:
A brain dump exercise is a valuable tool in the scoping phase of Design Thinking, as it helps teams align and clarify their thoughts about the challenge. Here's why the correct answers are C and D:
* Why this is incorrect:Identifying personas typically occurs during the Empathize phase, after gathering user insights. A brain dump exercise in the scoping phase focuses on clarifying the challenge, not defining personas.

NEW QUESTION # 30
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